Enhancing business process management with
simulation optimization

From Data to Information from information to knowledge from knowledge to better business processes.

Business processes are sets of interrelated tasks designed to fulfill the need of a customer or to achieve a goal. A common goal of businesses is to make profit while satisfying their customers. Satisfying customers and making profit might be two parallel objectives. This is because, a business must invest in satisfying her customers, if such investments are not properly managed such businesses may incur loss. Making profits, achieving customer loyalty, having a greater market share all come with the price of having best business practices. Procedures of production, sales and after sale services must be efficient, unnecessary redundant processes must be removed and important processes optimized.

We have designed a system to help SMEs identify redundant processes and detect inefficient processes. Our solution presents a comprehensive report on processes needing optimization and corresponding solutions in form of models simulated using data you supply. We know that having great business processes does not assure a profitable business, the responds of customers to your
products or services is equally very important. Our solution also includes market targeting and value proposition setting. With this service, we are certain your idea or SME will succeed even in a high competitive market.

 How we work

During consolation we get to understand the nature of your business and the vision you have for the business. Customers share the areas of their business they need optimize and present information about their existing business processes. Based on the information provided by the customer, we develop a model of their existing business. Data relevant to the business model is then experimented on
the model with the aim of identifying areas needing change. After successfully identifying such areas, we present our findings and suggested business models to the client. If the re-engineered model involves a change in technology, we guide our customers on how to acquire and install such technology.

Illustration of processes we follow